Tech Discounts Return Policy
All returns must meet these guidelines for the Return Policy to apply.
- All product returns AND warranty repairs require a Return Merchandise Authorization (RMA) Number.
- You can request an RMA number by emailing firstname.lastname@example.org.
- Products that are received by Tech Discounts in any of the following conditions are not eligible for return:
- Any product that does not exhibit the described reason for the return (i.e., a return initiated for a DOA product that powers on and works properly upon inspection)
- Any product with missing, damaged, altered, or otherwise unreadable serial number, manufacturer model or part number, and/or serial number.
- Any product that exhibits physical damage. If damage occurred during shipping, please let us know as soon as possible by emailing email@example.com.
- Any product which appears tampered with, customized, or altered in any way.
30-Day Money-Back Guarantee
- You may request a return for a full refund within 30 days of purchase. Buyer may be responsible for return shipping fees at Tech Discounts’ discretion.
Product Return Procedure
- To return a product to Tech Discounts, you must obtain an RMA number within the applicable return time period for the product. Tech Discounts will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days and products must be received by Tech Discounts during that time frame. RMA numbers will not be extended or reissued. Please prominently display the RMA number on the shipping label.
- The Customer agrees that all return products will be 100% complete, including any accessories, power supplies, power cords, or anything else that may have come with the product. If any component of the returned product is missing, Return Policy will be breached, and Tech Discounts may in its sole and absolute discretion reject the entire return or choose to impose additional charges for replacement of the missing component(s).
- The return must be properly packaged to protect against damage in transit. Please note that any damage caused by mishandling, improper installation or product defacement will result in your return being denied and the product being returned to you.
- Please allow 3-5 business days for your return to be processed after being received.